Role Purpose:

People Project is recruiting on behalf of its client, a well-established organisation in the logistics and distribution sector, seeking a Translator & Distribution Coordinator to provide accurate Mandarin–English–Swahili interpretation and translation while supporting the effective coordination of day-to-day distribution and delivery activities.

The role will act as an important communication link between Mandarin-speaking stakeholders, the sales team, warehouse, logistics personnel, drivers, customers, and other operational teams, ensuring that information, instructions, delivery requirements, and customer needs are clearly understood and effectively communicated.

General Responsibilities:

Translation & Interpretation

• Provide accurate verbal interpretation between Mandarin, English, and Swahili during meetings, operational discussions, customer engagements, and field activities.
• Translate written communications, instructions, operational documents, and other business materials as required.
• Ensure that technical, operational, commercial, and customer requirements are accurately understood and communicated.
• Support effective communication between Mandarin-speaking management/stakeholders and local employees, customers, and service providers.
• Clarify language-related issues and ensure that important instructions are not misunderstood or lost in translation.
• Maintain confidentiality when handling company, customer, commercial, and operational information.

Distribution Coordination

• Support the daily planning and coordination of product dispatches and deliveries.
• Coordinate with the warehouse, sales team, logistics personnel, drivers, and customers to facilitate timely deliveries.
• Communicate delivery schedules and relevant dispatch information to customers and internal teams.
• Follow up on vehicle movements, delivery progress, pending deliveries, and any operational delays.
• Escalate delivery issues, customer concerns, or delays to the Manager – Sales and relevant operational teams.
• Assist in coordinating changes to delivery schedules and customer requirements.

Documentation & Records

• Assist in preparing, checking, and verifying delivery notes, dispatch documents, customer records, and related distribution documentation.
• Ensure that delivery and dispatch records are complete, accurate, and properly maintained.
• Maintain organised records of deliveries, pending orders, vehicle movements, and other relevant distribution activities.
• Assist in tracking discrepancies between planned and completed deliveries and follow up with the relevant teams.

Customer & Sales Support

• Support the Sales team in communicating with Mandarin-speaking and local customers where required.
• Assist with customer enquiries relating to delivery schedules, order status, dispatches, and other operational matters.
• Ensure customer requirements are clearly communicated to the relevant internal teams.
• Support the Sales Manager with information and coordination required for customer meetings and operational follow-up.
• Maintain professional and responsive communication with customers and business partners.

Reporting & Coordination

• Prepare daily and weekly distribution status reports as required.
• Consolidate information from sales, warehouse, logistics, and delivery teams for management review.
• Maintain trackers relating to dispatches, deliveries, pending orders, and vehicle movements.
• Follow up on outstanding actions and ensure relevant information is communicated to responsible teams.
• Assist management in identifying recurring distribution or communication issues and ensuring appropriate follow-up.

Confidentiality & Professional Conduct

• Maintain a high level of professionalism and confidentiality at all times.
• Support cross-functional coordination between Sales, Warehouse, Logistics, Production, and other departments.
• Assist with other operational and administrative activities within the scope of the role as required.
• Comply with company policies, procedures, safety requirements, and operational standards.

Deadline: 20th September 2026